For a facilities manager or a procurement professional, creating a clean and hygienic environment is a critical part of the job. Your cleaning crew is the foundation to this, and is the first line of defence against germs and poor compliance. But when your staff lack the necessary skills, it leads to inconsistent results and can even create health and safety risks. This not only impacts your operational standards but can also affect your company’s bottom line. Professional cleaning training is the solution.
This article explores how professional training can fix the problems of unskilled labour. We will also discuss the return on investment you get from cleaning training and the types of programmes available. Investing in your staff’s skills means investing in your company’s success.
The Problem with Unskilled Cleaning Staff
Hiring a semi-skilled cleaning team might seem like a way to save money, but it often leads to problems that can cost you more in the long run. An untrained workforce can cause operational issues and create a negative impression on clients, including:
- Operational and Financial Risks: Unskilled staff may not know how to clean properly, which can lead to damage to expensive equipment due to incorrect methods or chemicals. Using the wrong chemical on a specialised floor, for instance, can cause permanent damage, leading to expensive repairs or replacement.
- Health and Safety Concerns: Without proper cleaning safety protocols, staff may not use the correct personal protective equipment (PPE) or follow essential infection control procedures. This can lead to a less hygienic workplace and increase the spread of germs, resulting in more sick days for your employees.
- Poor Communication: A major frustration for many managers is the lack of communication from staff. When your team is not trained to communicate issues, you may not know about a problem until it becomes a crisis. This lack of responsiveness can even lead to the termination of a contract.
- Inconsistent Quality: Subpar cleaning can create a negative impression on clients, reflecting poorly on your company’s professionalism and commitment to excellence. Investing in janitorial training helps solve these problems by ensuring your cleaning crew has the skills to work efficiently and professionally, protecting your assets and your reputation.
How Professional Training Boosts Your ROI
Investing in professional cleaning training for your staff leads to a significant return on investment (ROI). Proper training saves you in three key ways, impacting your operations and budget positively.
Cost Savings
Trained staff know how to use cleaning chemicals and supplies correctly, which prevents waste and reduces your purchasing costs over time. They also learn the right methods and equipment for different surfaces, which means less damage to property and expensive equipment, extending their lifespan and saving you from early replacement costs.
Increased productivity and employee satisfaction
A clean and hygienic workplace reduces the spread of germs, leading to fewer sick days for employees and higher overall productivity. A consistently clean environment also boosts employee morale, making the workplace more pleasant and helping you retain good staff.
Compliance and Reputation
Professional training is crucial for maintaining compliance and a strong reputation. Trained staff understand and follow all health and safety regulations, which helps prevent costly fines and legal issues. A spotless workplace creates a great first impression for visitors and clients, reflecting your company’s commitment to professionalism and excellence.
Remember to choose a partner with industry certifications like those from the NCCA and ISSA. These certifications show a commitment to top-tier professionalism and quality.
Training Programmes Available
Choosing the right cleaning training for your staff is vital for them to match your needs. There are a number of programmes available, designed to equip your team with top-tier skills. These courses are structured to address different needs and skill levels, ensuring your staff is prepared for any cleaning challenge.
The following accredited courses will provide your team with a professional cleaning certificate:
- Hygiene & Cleaning Services NQF Level 1: This entry-level course provides a foundational understanding of cleaning principles and practices. It’s ideal for new cleaning staff entering the industry.
- Specialised Hygiene & Cleaning Services NQF Level 2: This course builds on the basics, focusing on more advanced techniques and hygiene protocols. It is for those who want to deepen their skills and knowledge.
- Occupational Qualification Commercial Cleaner Level 1: This qualification is specifically for commercial cleaning environments. It teaches the essential skills needed to maintain hygiene and professionalism in a business setting.
- Occupational Qualification Cleaning Practitioner Level 3: This qualification is for those who want to take their skills to the next level. It focuses on advanced cleaning practices and professional standards.
Beyond these, training will prepare your team for specific environments and tasks, including:
- Office Cleaning Training: Refine skills for a spotless and efficient workspace.
- Carpet Cleaning Training: Gain expertise in carpet care and stain removal.
- Window Cleaning Training: Learn techniques for sparkling, streak-free windows.
- Green Cleaning Training: Embrace sustainable, eco-friendly methods.
These programmes empower your staff to uphold the highest standards of cleanliness. They ensure consistent cleaning quality and help maintain compliance with industry standards.
The Final Word on Professional Cleaning Training
Choosing professional cleaning training moves cleaning from a simple task to an important function that protects your company’s assets, reputation, and bottom line. A well-trained team ensures compliance and delivers consistent, high-quality results every time.
By choosing to train your staff, you not only improve operational efficiency but also create a healthier and more productive workplace. Take the first step toward a more professional and effective cleaning solution for your business. Get a free quote today to explore training options for your team.
