Redefine Properties
Redefine Properties, a top property management company in South Africa manages over 200 properties. To keep their commercial spaces spotless and tenant-ready, they partnered with Cleaning Africa.
Tenant Complaints
Increased
Tenant Satisfaction
Introducing Redefine Properties – a leading property management company based in South Africa that’s making waves in the industry.
With a portfolio of over 200 properties and a market capitalization of over R30 billion, they’re one of the biggest players in the game.
They specialise in owning and managing commercial properties such as office buildings, retail centres, and industrial properties, but they don’t stop there. They also offer a wide range of services, including property leasing and management, as well as development and redevelopment of properties.
But the real cherry on top is that they’ve been a valued client of Cleaning Africa for several years now, and we’ve had the pleasure of providing them with a variety of cleaning services for their commercial and residential properties. This partnership has allowed Redefine Properties to focus on what they do best – managing properties – while we handle the nitty-gritty details of keeping their properties spotless.
It’s a win-win situation for both parties and we’re proud to be a part of Redefine Properties’ success story.
Problem
Dirty warehouses and offices? No problem!
Before teaming up with Cleaning Africa, Redefine Properties was facing the common problem of maintaining cleanliness in their large commercial properties and ensuring that their properties were move-in ready for new tenants. But with our expertise in pre and post-occupation cleaning, we were able to tackle the dirty warehouses and offices head-on and leave them spotless before new tenants move in.
From heavy dust and debris left behind from construction or remodelling projects to spills, stains, and marks on the floor and surfaces from previous occupants, we’ve seen it all and know how to handle it.
And, with our focus on consistency, we made sure that every corner of the warehouse or office is cleaned to the highest standard, white ensuring that the cleaning was done in a timely manner before the new tenants move in.
Approach
Move-in ready properties? Check! Cleaning Africa provided Redefine Properties with a tailored pre and post-occupation cleaning service that went above and beyond the standard cleaning services.
We tackled everything from heavy-duty cleaning of all areas of the warehouse or office, including floors, walls, ceilings, and surfaces, to the removal of any dust, debris, and construction materials left behind from previous occupants or construction work.
We leave no stone unturned and pay extra attention to high-traffic areas, including entrances, lobbies, stairways, and elevators. And let’s not forget the common areas like restrooms, break rooms, and conference rooms; we give them the deep cleaning they deserve.
Reduced Tenant Complaints, Increased Tenant Satisfaction
Say goodbye to dusty and dirty properties! The results of our partnership with Redefine Properties were nothing short of impressive.
Thanks to our tailored cleaning services, we were able to alleviate dust and dirt effectively for longer periods of time, which led to a significant reduction in the number of complaints from tenants. This, in turn, led to an increase in tenant satisfaction.
And let’s not forget the cost savings for Redefine Properties – our competitive pricing made it easier for them to maintain the cleanliness of their properties.
But we’re not just your average cleaning company – our trained staff is highly knowledgeable and passionate about what they do. They’re more than just cleaners; they’re facility maintenance experts.
And, when it comes to communication, we’re highly responsive to queries, suggestions, and choices. We’re more than just a cleaner; we’re a company that helps all around your facility.
With our help, Redefine Properties was able to maintain a clean environment, which has led to happier tenants and an increase in satisfaction ratings.
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